FAQ - Frequently Asked Question

Returned Goods are not allowed except for defective goods.

Credit Card security is a priority for Kassmo Products which is why we use 128 Bit encryption. Contact your sales representative for registration and security details.

Shipping Goods is via Ground via common carrier like UPS, Fed-Ex, DHL unless otherwise specified or requested.

Order Procedure is a three step process: receipt of art, art approval and order confirmation.

Unconditional Guarantee is in place for all goods and services. Any defective goods will be replaced and managed on a case by case basis and should be reported within 30 days from the date the goods shipped.

Credit Cards can be used to purchase goods as long as the billing address matches the shipping address. Authorization must be received in advance for any order where these do not match. Contact your sales representative for more details.